Graduate in any stream
Ø Responsible for collections as per the targets defined which can be extended time to time on the basis of requirement
Ø Maintain policies and guidelines with respect to cash collection.
Ø Provide the required customer support, timely and accurate collections
Ø Adhere to process of collections effectively in order to minimize the risk and fraud.
Ø Responsible for managing the collections & maintain 100% collections, and ensure zero OD & NPA.
Ø Follow-up with customers for their overdue amounts, while adhering to internal and external guidelines on collection are Maintained at all times.
Ø Responsible for improvement of Late bucket delinquency
Ø To maintain relationship with customer for the overdue payments.
Ø To achieve the monthly targets (KPI targets to be communicated to you on time to time)